Situé en plein cœur de Sainte-Foy, l'hôtel Le Bonne Entente a tout pour faire rêver. Avec son décor enchanteur, sa proximité avec le centre-ville et son équipe dynamique qui a à cœur le succès de l'entreprise, nos invités profitent des festivités et des attractions de Québec, sans se priver des moments de détente dans nos nombreux espaces de vie.
Vous désirez vous aussi y vivre le rêve ? Joignez-vous à notre grande famille BE en tant que superviseur(e) à l'hébergement !
Les défis qui vous attendent :
Appliquer et faire respecter les politiques et procédures relatives aux départements ;
Superviser et motiver les équipes de travail ;
S'impliquer dans les projets d'amélioration des départements ;
Effectuer des tâches administratives relatives aux départements (rapports, statistiques, etc.) ;
Répartir les différentes sections de travail et s'assurer que les normes de qualité soient respectées en effectuant toutes les inspections requises ;
Assister les réceptionnistes en ce qui concerne les arrivées et les départs tout en s'assurant que les standards et procédures opérationnelles soient respectées ;
Gérer les plaintes et répondre aux demandes des clients ;
Assurer une communication constante entre la réception, l'entretien technique et l'entretien ménager.
Les compétences que vous devez détenir pour faire partie de notre équipe :
Être passionné par le service à la clientèle ;
Se démarquer par sa personnalité et son attitude positive ;
Assurer un leadership positif : mobiliser, motiver, écouter et conseiller les équipes de travail; Intérêt marqué pour le travail d'équipe ;
Capacité à organiser et planifier son temps de travail en plus d'avoir le souci du détail;
Autonomie et sens de l'initiative ;
Disponibilités flexibles (jours, soirs et les fins de semaine) ;
Bonne connaissance du logiciel Opera, un atout ;
Bilingue.
Les avantages de travailler avec nous :
Une équipe jeune et dynamique ;
Salaire selon l'expérience ;
Assurances collectives (incluant assurance dentaire) ;
Repas fournis et stationnement gratuit ;
Rabais employés et tarifs préférentiels ;
Accès à la salle de sport ;
Et bien plus encore !
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Single mom looking for a fun, caring and attentive sitter for a pretty rad 10yr old. • Looking for someone to reprieve for a few hours so I can have some sort of a life outside being a Fulltime mom. • Most likely some evenings here and there so I can go out to dinner and a movie and or...
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Hello! A little bit about our family. • We are a small family of 3; 4 including our dog Tanner. • We enjoy being outdoors and going on adventures as a family. • Our 4 year old daughter Gracelyn is full of life and personality. • She LOVES meeting new people and making friends....
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Canada - Belle River
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