My client is looking for someone either with experience in Product Management/Customer Success/ IT Sales - within a tech environment.
They are looking for someone to :
Build relationships with key contacts on your accounts and gain a deep understanding of their business needs.
Assist with the coordination of customer onboarding and help the implementation team define critical success criteria that correlate directly to the pain points described in the sales process.
Working closely with the sales team to assist with customer renewals.
Work closely with the Technical team to drive adoption and reduce churn.
Identifying potential up-sell opportunities for new recurring revenue and Professional services.
Be the voice of the customer and feedback to the business what our users like and dislike about the product.
Expereince with SaaS/Software
Three days a week in the office- Parking - Great Benefits.
A fantastic company to work for who will provide you with training and development within the company.
If you are interested please forward me your CV to discuss further.
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