Sales Account Executive

About Us
Promocollection is a fast growing, award winning multi-national trade only promotional products supplier established in 2011. We have established sites in Australia, United Kingdom, United States, New Zealand and our main production centre in Guangzhou China. With our distinctive business model and our global teams working as one, we have achieved success and sustainable year on year growth since 2011. Our achievement includes 'fast 100' list for 4 years in a row from Financial Review's Magazine, the industry's Distributor/Supplier collaboration award for second year running in Australia.

As we expand our business to Europe and aim for further UK growth, we are seeking a Sales Account Executive to join our EMEA team. The Sales Account Executive will be located in the UK, play a crucial role in maintaining and expanding our client network, ensuring exceptional customer solutions, and supporting the supply chain in the promotional products field. This is an exciting opportunity for the right candidate to progress quickly in their career and have fun along the way!

Responsibilities:
1. Develop and manage customer relations for assigned accounts, building strong and lasting relationships with clients.
2. Communicate with clients via phone and email, providing prompt and personalized assistance regarding orders, shipping information, and inquiries.
3. Collaborate with clients to strategize and grow their business, offering product recommendations and quotes to meet their specific needs.
4. Act as a subject matter expert on our product offerings and solutions, providing valuable insights and expertise to clients.
5. Coordinate the review and approval of proofs with clients, ensuring the seamless progression of sales orders.
6. Work closely with our Business Development Manager to streamline sales order processing and enhance customer experience.
7. Attend and contribute to 5-6 annual trade shows in the UK, representing Promocollection with professionalism and enthusiasm.
8. Provide operational feedback to streamline and enhance the localization of our online channels and align product offerings with the European market.

Collaboration:
As a Sales Account Executive, you will collaborate closely with our overseas teams (Australia, USA and China), including the pricing team and other departments. Your coordination and communication with these teams will ensure a cohesive approach to success in the Europe market and the exchange of market insights.

Requirements:
1. Proven experience in a similar role, account management or sales, preferably in the promotional products, consumer goods, retail supply chain or product development areas.
2. Knowledge of the UK market, including key players, industry trends, and regulations.
3. Effective resolution of customer disputes to enhance customer experience
4. Familiarity with CRM systems and sales reporting
5. Willingness to travel for trade shows both in the UK and Europe, and client visits as needed.
6. Self-motivated, disciplined, and capable of working independently to meet targets.

The package:
Salary £25k-£35k DOE + industry leading commission structure.
Enhanced annual leave - 22days basic + rising through service.
Birthday off! Because who wants to work on their birthday?!
Holiday purchase scheme.
Enhanced pension contribution.
Company events.
Remote working but must be UK based.
Opportunity for travel.
Flexible schedule.
Company laptop & phone provided.

Company websites
UK: /promocollection.uk/
US: ***.au/

Schedule:
7 hour day + 1 hour unpaid lunch
9am - 5pm UK time
Monday-Friday
1 day a month London office meeting
Willingness to travel - Client visits, head office visit and trade shows which can be based in the UK or Europe

Experience:
Sales or account management: 2 years
Promotional or consumer goods product knowledge: 2 years
Computer literate with good working knowledge of Microsoft and CRM systems
A Levels or equivalent
UK driving license & Passport with right to work

If you meet the requirements above and are interested in this exciting opportunity we would love to hear from you!

Read the full job description and apply online on the recuiter's web-site

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