AR Representative - Medical

Concentra Career Choice
US - Colorado - Broomfield
April 24, 2024

Overview:

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.
The Account Receivable Representative performs accounts receivable duties to ensure timely and accurate collection of payments, daily reconciliation of cash and accurate reporting of receivables in accordance with Concentra policies, practices and procedures.
Responsibilities:
Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs
Processes rebills and composes correspondence to customers
Monitors and reviews account aging reports to ensure timely collection
Reviews documents and reconciles discrepancies and makes needed adjustments
Performs account payment reconciliations with incoming receipts
Prepares and distributes periodic reports on A/R and past due accounts for management and clients
Negotiates with clients repayment terms on past due accounts
Makes decisions on referring accounts for collection or writing off
Trains new employees and assist peers
Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice
Determines when adjustments are appropriate and necessary and applies
Resolves Employer Issues when necessary, such as misapplied or missing payments
Interacts with clinics when necessary to resolve invoice charges or issues and secures supporting documentation
Monitors rebills for open balances and takes appropriate action
Schedules and distributes work to meet deadlines and facilitate efficient workflows.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
Degree must be from an accredited college or university.
Job-Related Experience
Customarily has at least three or more years of demonstrated collection experience (occupational health, preferred)
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Familiarity with Microsoft Excel, Outlook, Word experience required
Ability to communicate effectively and professionally
Excellent time management skills
Excellent writing and documentation skills
Ability to work independently
Ability to handle multiple tasks, projects, duties, and priorities, when assigned

Read the full job description and apply online on the recuiter's web-site

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