Customer Service Representative Fueler/Washer

Penske Logistics
US - Florida - West Palm Beach
June 6, 2024
Customer Services

3788 Interstate Park Rd

Riviera Beach, FL, 33404

What s the Job?

Ready to accelerate your career while helping our customers move forward? You'll do exactly that as a Customer Service Representative Fueler/Washer at Penske. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske the person greeting our customers when they arrive and the one sending them off with a smile.

Could you tell me why join Penske as a Customer Service Representative? It s simple. Maybe you ve always been interested in vehicle maintenance but haven t had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you ll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.

It s about going above and beyond for our customers the way Penske goes above and beyond for you. It s about building meaningful relationships. It s about keeping our customers moving forward.

Work Location:
3788 Interstate Park Rd North, Riviera Beach, FL 33404

Work Hours:
willing and able to work the scheduled assigned, including evenings, based on a 40-hour week with at least a Saturday or Sundary

A Valid FL DL is required

Main Responsibilities:

Greeting our customers and making sure they have a great experience as you fuel and wash vehicles

Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done

Helping make sure our facilities are clean, safe environments for our customers and associates

Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs

Completing other projects and tasks as assigned by supervisor

Why Penske is for You:

Competitive starting salary

Shift Premiums - 2nd ($2.50) 3rd ($3.50) weekends ($2.50)

Career stability

Opportunity for growth

Excellent benefits, including lots of time off

Strong, well-rounded training programs

Advanced vehicle maintenance technology

Location and schedule flexibility

General Requirements:

High school diploma, equivalent, or prior work experience preferred

Valid driver s license required

Excellent customer service and communication skills

The ability to work well as part of a team

The ability and willingness to work outside

Basic mechanical ability and tool usage (preferred)

Basic computer skills

The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management

The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

Regular, predictable, full attendance is an essential function of the job

Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

The associate must be able to safely work in all weather conditions.

Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer

Job Category:
Vehicle Maintenance/Mechanics/Technicians

Job Family:
Vehicle Maintenance

Address:
3788 Interstate Park RD N

Primary Location:
US-FL-Riviera Beach

Employer:
Penske Truck Leasing Co., L.P.

Req ID:
2406974

Associated topics:
agent, call center, call center associate, call center specialist, customer service specialist, intern, platform support, representative, support, technical assistant

Read the full job description and apply online on the recuiter's web-site

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