Overview:
Lutron Electronics has an immediate opening for a Commercial Shade Specialist on our Commercial Shades Inside Team at Lutron's Las Vegas office location. On the Commercial Shades Inside Team, you will have the opportunity to make a long-lasting, positive impact on the service we provide to our commercial shade customers and develop your career through meaningful customer interactions, immersive product training and cross team collaboration. By providing a world class customer experience, you will have a direct impact on the growth and success of Lutron's commercial shade business.
Responsibilities:
Interact with commercial shade customers as the one-stop solution for all their needs from product quotations to expedite requests to problem resolution
Work through the organization as the voice of the customer to prevent and solve issues in a timely manner
Utilize your creative and 'outside of the box' thinking skills to propose solutions to the challenges of our commercial shade business
Build a strong knowledge of our innovative commercial shade solutions and business tools
Foster loyalty with commercial shade customers by maintaining strong relationships and providing exceptional service
Grow our commercial shade business by providing timely and accurate responses to quote requests
Ensure project success by managing product delivery in collaboration with commercial shade dealers
Uphold our position as the industry leader with your impressive communication, product knowledge and problem-solving skills
Qualifications:
Bachelors degree with 0-3 years of customer facing/technical experience OR Associates degree with 3+ years of customer facing/technical experience
Minimum 2.8 cumulative GPA in degree
Must be located within commutable distance of Las Vegas NV to accommodate in-office schedule
Proficiency in Salesforce, Microsoft Word, Excel, and Powerpoint with an ability to efficiently work in fast-paced environment while navigating multiple systems
Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at .
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
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