Duration - 9 months
Location - Smithfield, RI - Mon-Thu onsite - Fri remote
Configuration Analyst - Smithfield, RI
This position is an entry to mid- level position responsible for the analysis, design, testing and implementation of configuration changes to support business requirements. In addition, this position is responsible for identifying areas of automation and enhancement to support and improve internal workflows. An ideal candidate will have strong experience with healthrules, and has prior experience with a healthcare provider.
Qualifications
Required:
Must have healthrules payer or manager configuration experience
Experience with Optum CES (Claims Editing Software)
JIRA (or similar ticketing system)
Cognos
SQL Quires (nice to have)
Associates degree and/or years of experience and background to equate to the degree
2+ years' experience at a healthcare company or relevant background
Proficient in MS Project, Excel, PowerPoint and Word
Duties And Responsibilities
The duties for this position include, but are not limited to the following items:
Serve as a resource in facilitating the gathering of business requirements and required test cases for configuration changes
Work with key project stakeholders to formulate and communicate business requirements and scope of project
Work with project stakeholders to translate their requirements into specifications technical staff can understand and also translate questions that technical staff has into a format the stakeholders can understand
Perform all configuration changes within applicable software test environments
Responsible for configuration, interface and application testing
Develop and execute test cases and documentation to support configuration changes/updates/additions
Work with stakeholders to validate test case results
Coordinating and documenting for all configuration activity for change control and auditing
Coordinate with the Application Support ticket tracking and bringing to resolution any software, configuration, EDI, ICES tickets that require updates to the test or production environments
Oversee process development and documentation for any new or altered functionality or business process. This will also include facilitating an annual audit of actual business processes versus what is documented
Identify potential areas of automation and aid in re-engineering the underlying business processes
Receive real-time job alerts and never miss the right job again
United States - RI - RI - Bradford
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Ashaway
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Westerly
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Manville
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Johnston
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Bradford
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Wakefield
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Rumford
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Greenville
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Charlestown
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Middletown
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Chepachet
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - East Providence
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Wood River Junction
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Kingston
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Clayville
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Jamestown
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - North Smithfield
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Carolina
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Cranston
May 14, 2024
About The success and safety of every mission depends on getting needed supplies, materials and equipment at a moment's notice. The service members of the Purchasing, Supply and Logistics community make sure America's Navy has what it needs, when it needs it. • Officer positions in the Supply...
United States - RI - RI - Warwick
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Portsmouth
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Providence
March 11, 2024
About The success and safety of every mission depends on getting needed supplies, materials and equipment at a moment's notice. The service members of the Purchasing, Supply and Logistics community make sure America's Navy has what it needs, when it needs it. • Officer positions in the Supply...
United States - RI - RI - Warwick
March 11, 2024
About The success and safety of every mission depends on getting needed supplies, materials and equipment at a moment's notice. The service members of the Purchasing, Supply and Logistics community make sure America's Navy has what it needs, when it needs it. • Officer positions in the Supply...
United States - RI - RI - North Providence
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...
United States - RI - RI - Coventry
May 29, 2024
With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. • About Us: • We want everyone who works for us to be able to succeed not only in their career, but in life. That's one of the reasons that we give you the freedom to...
United States - RI - RI - Coventry
May 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S. • / $19 per hour / Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: • Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to...